FAQ

What is Ctrackr?

Ctrackr is a commission tracking tool designed for colleges and universities. It helps manage and track commissions paid to agents who refer students, streamlining the entire commission process and providing valuable insights through dashboards and reports.

Colleges and universities can join Ctrackr for free by clicking the "Join Ctrackr" button on the website. Once registered, the Ctrackr will set up an account for the college or university, providing them with admin access to the platform.

College or university admins can create a unique link and share it with their agents. Agents can then sign up by providing their details, such as name, business name, email, password. The agent's profile must be approved by the college admin before they can start using the platform.

Agents can create student profiles for the students they refer to the college or university. Once the student profile is approved, agents can request a commission. The college checks the student's fee payment records and calculates the commission based on the amount paid. After verifying the payment, the admin creates an invoice and sends it to the agent. Once the commission request is approved and the payment is transferred, the admin marks the commission as transferred.

Ctrackr takes privacy and data security very seriously. All user data is encrypted and stored securely. We comply with industry standards and regulations to ensure that your information is protected. Access to sensitive information is restricted to authorized personnel only.

Agents can request commissions for the same student only once every 30 days. This helps manage the commission process and ensures accurate tracking of payments.

Ctrackr offers several key features, including agent tracking, detailed reporting, interactive dashboards, pending commission tracking, and incentive payments. The platform also provides automated notifications to keep users informed about important events and updates.

Yes, detailed reports can be exported in both PDF and Excel formats. This allows for easy sharing and record-keeping of agent activities, commission payments, and other key metrics.

Ctrackr allows colleges and universities to manage and track incentive payments based on their agreements with agents. Whether offering bonuses for high performance or other incentives, these payments can be tracked alongside regular commissions.

Ctrackr provides automated email notifications for important events, such as new agent sign-ups, commission requests, approvals, and payments. This ensures that both admins and agents are always aware of the current status of commissions and payments.

Currently, Ctrackr offers a beta version for free. This allows colleges and universities to join and use the platform without any initial cost.

Ctrackr adheres to all relevant privacy regulations and standards, ensuring that user data is handled in accordance with legal requirements. Our privacy policy outlines our commitment to data protection and user privacy.

If you encounter any issues while using Ctrackr , please fill out the support form available in the application. Our support team will review your request and get back to you as soon as possible.

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